PackCast Support
For PackCast support, email support@coldstartsoftware.com.
Please include the app name, your device model, iOS version, whether the issue involves weather lookup or purchases, and a short description of what happened.
PackCast does not require an account. For purchase issues, use Restore in the app first, then contact support if the App Store purchase still does not appear. Premium entitlement and restore status may be checked through Apple and RevenueCat purchase records.
For WeatherKit or destination lookup issues, include the typed destination and date range you used. For baggage checker issues, include the airline, bag dimensions, units, and whether you entered weight in pounds or kilograms.
To request help with support records, privacy rights, local data removal, or export questions, email support with "PackCast privacy request" in the subject line. Local trip and checklist data is stored on your device and can be removed by clearing the app data where available or deleting the app from that device.
Privacy policy: coldstartsoftware.com/apps/packcast/privacy/